Hotel a Cleveland Heights

“Nice hotel. Well taken care of, good location, easy parking, good staff at the front desk and at breakfast.”

“First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the...

“Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

“The room was very clean and comfortable. The staff are very friendly and helpful. I checked out of another hotel to come stay here again. I love staying here. We’ve stayed here about 6 times. Will come back”

“Pros: Pool and gym were nice and well maintained. Room was nice, although small. Staff was always so nice and helpful. Breakfast was standard but good. They have a waffle maker! Ac worked. Cons: Rooms (at least the one I was in) have no clothing drawers and limited hanging space. You can hear everything going on in the next room if you have a room with a separation door. Listening to people blare music and yell at 1 am when you work the next morning is fun. We could also just hear people...

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”

“Breakfast selection very limited and room had mold under the desk”

“Staff was super nice and when the breakfast had a good spread. Would come back!”

“NA”

“Basic room, clean, and felt safe. The air conditioner was super loud and the curtains did not fit the window properly, so bright light from the outside walkway shined into the room all night. These rooms have outdoor access with no interior hallways. If you are light-sensitive or want extra privacy from people walking by, bring something to clip the curtains together and secure the edges. Overall, it was clean, I felt safe, and the price was right.”

“The hotel was good, but some of the amenities were lacking, example: your room has a full kitchen but they only give you one trash bag, one packet of dish soap. Other than that the hotel, the room was clean, the staff were nice and helpful.”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“Staff is very accommodating.Airport Shuttle on time & my personal favorite amenity. My standard room was a great size. I love that is was carpet free.”

“Camera grande e bella, materasso NON BUONO”

“Tutto ottimo!”

“Everything was awesome and the staff was great. I like the cleanliness and atmosphere of the hotel. Very convenient location ”